Privacy Policy

Last Updated: September 17, 2026

This Privacy Policy explains how TAYA Agency (“TAYA”, “we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit tayaagency.com, contact us, or use our services.

Please read this policy carefully to understand how we handle your information. Your use of our website does not remove any privacy rights you may have under applicable law.

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1. Information We Collect

a. Information You Provide Directly

• Name, email address, phone number, company name, and job title where relevant.
• Information submitted through contact forms, project inquiries, email, chat, or messaging platforms.
• Information you provide when requesting a consultation, proposal, or service.

b. Information Collected Automatically

• IP address, browser type, device type, operating system, and general technical information.
• Pages visited, referring pages, time spent on the website, and interaction data.
• Information collected through cookies, analytics tools, and similar technologies.

c. Information from Third Parties

We may receive limited information from service providers and platforms we use to operate, analyze, communicate, or market our services, where permitted by law and by those platforms.

2. How We Use Your Information

We may use personal information to:

• Respond to inquiries, requests, and project discussions.
• Provide, manage, and improve our services.
• Prepare proposals, coordinate projects, and communicate with clients or prospects.
• Send newsletters or marketing communications where you have subscribed or where otherwise permitted.
• Analyze website performance, user behavior, and campaign effectiveness.
• Maintain security, prevent misuse, and troubleshoot technical issues.
• Comply with applicable legal, regulatory, or contractual obligations.

3. Cookies & Similar Technologies

We may use cookies and similar technologies to support website functionality, understand website usage, remember preferences, measure performance, and support marketing or advertising activities where enabled.

You can manage cookies through your browser settings and, where available, through the cookie controls presented on our website. Disabling certain cookies may affect some website features.

4. How We Share Information

We do not sell personal information. We may share information with:

• Service providers that support hosting, analytics, email, CRM, automation, forms, or website operations.
• Professional advisers or contractors where reasonably necessary to provide our services.
• Authorities or other parties where disclosure is required by law or necessary to protect legal rights.
• A successor entity in connection with a merger, restructuring, or transfer of all or part of our business.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal or contractual obligations.

6. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information in certain circumstances.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.
• Request a copy of certain personal information in a usable format, where applicable.

To make a privacy request, contact us at info@tayaagency.com. We may need to verify your identity before completing certain requests.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage can be guaranteed to be completely secure.

8. International Data Transfers

Because we work with service providers and clients across different markets, personal information may be processed or stored outside your country of residence. Where required, we take appropriate steps to support lawful international transfers.

9. Third-Party Services & Links

Our website may link to third-party websites, platforms, or services. Their privacy practices are governed by their own policies, and TAYA is not responsible for how those third parties collect or use information.

10. Marketing Communications

If you receive marketing emails from us, you can unsubscribe using the link included in the message or contact us directly. Service-related or transactional communications may still be sent where necessary.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, or legal obligations. The revised version will be published on this page with an updated “Last Updated” date.

12. Contact Us